Refund policy

Refunds

We do not accept returns or exchanges. If you have an issue with your order please contact TwelveElevenCollection@gmail.com

Damages and issues

Due to USPS shipping, we are not in complete control if your package was handled with the appropriate care.

Please inspect your order upon arrival and contact us immediately if the item is damaged or if you received the wrong item, so we can assess the issue appropriately.